Please note: If you like the content on this page, much -- but not all -- of the written content featured on this site has been reviewed, edited, and updated (as necessary) and is now included my new book series (which also features entirely new content).
Project warmth. Appear approachable. And remember to smile.
“Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.” — Leo Buscaglia