Project warmth. Appear approachable. And remember to smile.


Please note: If you like the content on this page, many of the pieces on this site have been edited, updated, merged, consolidated, or entirely rewritten (as necessary) for inclusion into my new book series (which also features entirely new content).


Project warmth. Appear approachable. And remember to smile.

“Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.” — Leo Buscaglia

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